In 2006 the PSAC, in collaboration with York University, sent 2250 survey questionnaires to PSAC members who worked in contact centre environments to find out more about their working conditions. At that time members told us that they were proud to be assisting the public and other clients but that their work environment often made their jobs a lot harder.

PSAC is thinking of everyone working on Parliament Hill and surrounding areas today, including many of our members following today’s unfortunate events.

Our thoughts go to the soldier who was shot and everyone who is impacted by today’s events.

The UPCE 16th Triennial Convention was held at the Hilton Lac Leamy Convention Center in Gatineau, from September 27 - 30th, 2014.  It was great to see the UPCE family once again. Thank you to all the delegates, observers and guests who attended the Convention.  The Convention delegates elected the following National Executive;